Tamara Indhira, Sekar, Muharman Lubis, Muhammad Naufal Wirawan, Sekar Tiara Citra Maharany, and Ratandi Fauzan. 2026. “Customer Relationship Management Strategies in Coffee Shops: A Literature-Based Analysis of Kopi Kenangan”. Electronic Integrated Computer Algorithm Journal 3 (2):84-92. https://doi.org/10.62123/enigma.v3i2.168.