Andartya Setyawan Darna, Muharman Lubis. Synergizing Omnichannel Order Management and CRM for Competitive Advantage: A Case Study of UNIQLO’s Digital Transformation. AQILA [Internet]. 2025 Dec. 31 [cited 2026 Mar. 13];2(2):52-9. Available from: https://journal.yasib.com/index.php/aqila/article/view/83