Andartya Setyawan Darna and Muharman Lubis (2025) “Synergizing Omnichannel Order Management and CRM for Competitive Advantage: A Case Study of UNIQLO’s Digital Transformation”, Acceleration, Quantum, Information Technology and Algorithm Journal, 2(2), pp. 52–59. doi: 10.62123/aqila.v2i2.83.